Just thought I'd revisit my "rules" for bidding in eBay, given the commercial announcement you'll see below. Revisit? Well, expand might be a better word... I'd kind of mentioned some of my personal guidelines in the "Call to Arms" post a while back... but I thought maybe now would be a good time to throw out the entirety of my own personal "rules" for bidding.
1. Know Your Budget. This is something that can be very hard to do... there's always so much stuff on eBay, that it's all too easy to put bids on too many auctions at once, and then when they're complete, you may find you can't afford to pay for them all at once.
2. Read the Description Completely. I can't stress this enough. There are auctions even now up on eBay where the photo shows multiple items, but the description indicates that only one of those items is up for sale. You may recall the Superman "poster" I bid on without reading the description in its entirety... it's not a "Vintage" poster as the title said, it's instead an "art print" (which I'm still suspecting means he scanned the original -- or a print of the original -- into his computer and printed it out on good paper at best print quality).
3. Don't Patronize Counterfeit Item Auctions, or Violations of Copyright. It's amazing to me just how many auctions go on every day that violate copyright, or are even counterfeit items. Reporting these to eBay doesn't seem to do any good unless you are the copyright holder. People are always making stuff that needs to be properly licensed, but isn't. I remember one time finding an auction for a Pepe Le Pew lightswitch plate... which I thought was very cool, but sending a question to the seller revealed that they made these themself. That's not cool.
4. Use PayPal. I know a lot of people don't like PayPal, but it's the best method of paying for auctions quickly I've ever seen, and you have more protection than if, say, you send a money order. Aside from the aberration mentioned above with that poster, I make it a policy to not bid on auctions that don't take PayPal. I might possibly make an exception if someone local to me was selling an item, and we could make an in-person exchange.
5. Don't Bid on More Than One Auction For The Same Item. Choose one, and if you're outbid, then bid on a different one. Sellers hate buyers who win an auction and then say, "I'm not going to pay because I won another auction for the same thing, but it was cheaper." That's a good way to get a negative feedback.
6. Read the Seller's Feedback Before Bidding! If there's recent negative feedback, look to see what it says. If there's a lot of complaints about items not arriving in a timely manner or at all, or complaints that something wasn't as advertised, you will probably want to stay away. Also consider the total positive vs. negative feedback. If someone has 100 positives and one negative, they're probably ok to deal with... if they have 50 postives and 10 negatives... well, that's a bit iffy, isn't it?
7. Ask ALL Questions Before Bidding. Some (well, a lot) of sellers are not good at answering questions quickly. If you have any question about an auction at all, ask the seller before you bid, and wait for the answer. If it takes them longer than, say, 24 hours to respond, then you'll know how they feel about customer service.
8. Look At All A Seller's Items Before Bidding. Sound like silly advice? It isn't... a seller may have several items you'd like, and you can usually save on postage by winning multiple items from the same seller.
9. If You Can't Find Out The Shipping Cost, Don't Bid! There's nothing so annoying as winning an auction, and then finding out the shipping cost is more than you were willing to pay. If it's not posted, ask the seller!
10. Take Into Account The Shipping Cost! I'm constantly amazed at how many people will bid on an item, thinking they're getting a "deal," when the shipping cost is outrageous. For example, I had a different eBay account (now closed) a long time back, and I was looking at the bids on one item that was fairly unique. They didn't seem to be going as high as expected, so I did my own search, and found there was another item like that up for grabs... and the bidding was about $10 or so more than my item was at. Then I looked at the shipping costs on that competing auction... and the shipping was so much higher than what I was offering, the winner of the competing auction was going to end up paying $20 or more over what the person winning my auction was paying.
11. ALWAYS Look for Similar Items! Don't bid on the first thing you find... check to see if anyone else is selling the same thing. You may find someone else has it in better condition, or at a lower shipping cost, or lower starting bid, or whatever.
12. Bid Your Max and Don't Worry About Sniping. Bidding wars benefit the seller, not the buyers, right? And sniping happens. But there's rarely a true one-of-a-kind item on eBay, so if you know the maximum you want to pay, bid that amount, and don't change it. If you're outbid or sniped, then go to another auction for the same thing. Sooner or later, you'll win the item, trust me! I remember wanting to get this "Friends Party Pack" for Jessi, and I knew that there were usually 2-3 of those up for grabs at any particular time. I decided what the maximum was I was willing th pay (in this case, $15), and that was the max I bid. I also set up an alert (always a good idea if there's a specific thing you want), and after being outbid on 2 or 3 of those auctions, I got an alert for one with a Buy It Now! Price of $11.95 -- three bucks cheaper than my maximum! I used the Buy It Now price, and it's a prized part of Jessi's Friends collection.
13. If The Buy It Now Price is Right, Buy It Now! This kind of extends from my example above... don't be afraid to use the Buy It Now option to win an auction immediately, if the price and postage (and all the other stuff) suits you!
14. Be Wary of Reserves. If there's an auction with a reserve, and the seller doesn't say what the reserve is in the description, I'll sometimes ask the seller what the reserve is, so I'm not wasting my time bidding on an item I can't win at my maximum bid.
15. Pay For Won Auctions Promptly! If you will need a few days before you can send payment (Paydays seem to fall about two or three days after an auction closes, haven't you noticed?), let the seller know ahead of time, so they aren't wondering what's going on.
16. When You Receive Your Item, Check It Out! Open the package, and see if it's as promised. Don't set it aside to look at "later" -- "later" can sometimes be days or weeks later... if you wait too long, you'll lose your buyer protection! If you're happy with the transaction, don't wait for the seller to leave feedback on you... do it first, and be the bigger person. A lot of sellers make it a policy not to leave feedback until a buyer does so first, because too often, buyers forget to leave it. If you're unhappy with the item, let the seller know before you do anything else, and see what they'll do to make it right.
17. Don't Leave Retaliatory Feedback. OK, this is something I've not had any experience with as a buyer, but I've had it happen when I was a seller. If you don't pay for an auction you won, and the seller leaves you negative feedback because of that, don't retaliate... it only makes you look bad. Of course, none of you reading this will ever not pay for an auction you won... right?
Well, I think that's about all of my "rules" for bidding on eBay... I may have forgotten about some in the process of writing this, and if something occurs to me later on, I'll make sure to post it. In the meantime, if any of you reading this have your own "rules for bidding" that you'd like to share, leave a comment!
Jon